These are Donna Berkelhammer's posts

Your Customer Has NOT Complained to the Better Business Bureau

We all are in the business of providing good customer service. We all want to address customer complaints head-on, make it right and diffuse the conflict and potential for bad-mouthing.  But, the recent emails from “alerts@bbb.org” is a scam that is stealing your personal information.

 

What Works and What Doesn’t in Social Media: All-Women’s Social Media Summit

Come learn from social media experts who use social media for the purpose of generating business for themselves or their clients. Learn first hand what works, what doesn’t and what you need to do to protect your company while growing your business. It’s an all-woman panel of experts, hosted by Martin Brossman, with Olalah Jengo as the [...]

 

Bocephus and the First Amendment

Are you ready for a new football song?  Country music icon Hank Williams Jr. has performed the musical intro to Monday night football for 20 years.  ESPN pulled the song this week after Williams compared President Obama and Speaker of the House John Boehner playing golf to Adolph Hitler and Israeli prime minister Benjamin Netanyahu playing golf. But [...]

 

Attention Bootstrappers: Free Corporate Legal Clinic

Small business owners in the Triangle are invited to attend a free corporate legal clinic on Friday, October 28, 2011, sponsored by the Durham County Bar Association, North Carolina Lawyers for Entrepreneurs Assistance Project (NC LEAP) and the Small Business Center at Durham Technical Community College.

 

Has the Overall Number of Available Jobs Decreased Permanently?

Automatic teller machines. Email. Self check-out lanes at the grocery store. Pay bills by phone or online.

 

Out of Our Bedroom Slippers and Into Our Marching Boots

President Obama toured our area today and cheer-leaded for his  American Jobs Act.