We all are in the business of providing good customer service. We all want to address customer complaints head-on, make it right and diffuse the conflict and potential for bad-mouthing.  But, the recent emails from “alerts@bbb.org” is a scam that is stealing your personal information.

In the wake of the devastating earthquake in Haiti, the U.S. Government has sent aid in the forms manpower, food, and water. However, what is to be done with Haitian citizens who reside unlawfully in the U.S.? Will they be sent back to Haiti? For the time being, the answer is “no.” On Wednesday, Homeland [...]