We all are in the business of providing good customer service. We all want to address customer complaints head-on, make it right and diffuse the conflict and potential for bad-mouthing.  But, the recent emails from “alerts@bbb.org” is a scam that is stealing your personal information.

Guest post today by Tom Bowden. Oh when will they ever learn? (Pete Seeger – Where Have All the Flowers Gone, Copyright 1961 (renewed) Fall River Music Inc. It seems that internet and social media titans Google and Facebook have once again, to no one’s surprise, gotten themselves in some hot water with the FTC [...]

Walletpop provides some great and easy tips for protecting yourself from identity theft and other cyber crimes:  Do you wear seatbelts? Avoid raw eggs? Get a flu shot? In other words, do you behave in ways aimed at protecting your safety and your overall health? Now answer this: Do you have a password on your [...]

“We are required to notify you of a security breach in which your name, address, social security number, date of birth and medical history may have been released.”

Educational Credit Management Corp (“ECMC“), a large guarantor of federal student loans, recently reported the theft of stored confidential information, allegedly by an employee who is now in custody. This information included names, Social Security Numbers, date of birth and address of people who have student loans.

It is no surprise that when the economy is on the decline that business fraud will rise. Franchised business opportunities are being strongly marketed as a way to beat the recession, as are a number of business opportunity scams. The Federal Trade Commission has issued a new warning video to help prospective business owners separate [...]